Pet Supplies / eCommerce · Australia

Australian Pet Supplies Store

A$345.22K revenue at 23.07x ROAS

Project overview

Rebuilt a Google Ads account with no Merchant Center, no tracking and no measurable ROAS into a profitable Shopping and Performance Max engine.

Client background

A premium online pet supply store in Australia selling food, healthcare, toys, bedding, grooming products and flea treatments. The client had tried to manage Google Ads in-house using YouTube and blog tips, with Smart Campaigns and a Performance Max campaign without products that delivered low-quality traffic and no returns.

Initial challenges

  • No Google Merchant Center setup or verified product feed.
  • No structured campaigns or audience segmentation.
  • No conversion tracking, negative keywords or bidding control.
  • Traffic coming from irrelevant locations and weak targeting.
  • Limited ad copy with no attention to product categories.

Campaign strategy

  • Full account audit to uncover technical gaps, audience blind spots and funnel bottlenecks.
  • Rebuilt the Google Ads account from scratch around structure, targeting and feed optimization.
  • Scaled revenue gradually but sustainably with ongoing optimization.

Work performed

  • Merchant Center setup and feed optimization: complete product feed, verified products, resolved disapprovals.
  • Standard Shopping campaigns separated by product category.
  • Performance Max campaigns with dynamic product ads for past viewers.
  • Remarketing campaigns across Display and YouTube.
  • Ongoing product testing and offer strategy across pricing, offers and bundles.

Results and performance

Before

Revenue
A$1,775
ROAS
0.59x

After

Revenue
A$345.22K
ROAS
23.07x
Conversions
2.36K

Google Ads dashboard screenshots

Google Ads overview before and after: ROAS rising from 0.59 to 23.07
Account overview before (top) and after (bottom).
Google Ads overview showing 0.59 conversion value per cost before the rebuild
Starting point: 0.59x ROAS.

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